Graduate Service Solutions Specialist null

Graduate Service Solutions Specialist

Sydney, Australia

Start your career by making an impact and real connections with some of the most meaningful challenges around.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

About the Role

We are ces delivered into the service Line of Business (LOB). The Service Solutions Specialist team will also be responsible for working in collaboration with the Regional and Pole ICT Engineering teams to ensure correct implementation of Honeywell products and services in line with the HBS Buildings global portfolio. 

This will also include integrated application implementation to promote, deliver operational critical solutions to our customers whilst maintaining a high standard of customer care across all clients.

We are currently seeking a Graduate Service Solutions Specialist to join our collaborative, cohesive and fun team of go-getters. As the Service Solutions Specialist for the Region, you will be responsible for the design, engineering, configuration, implementation, commissioning and ongoing support/maintenance and upgrades of all Operational Technology (OT), Enterprise Applications and Connected Services.

Key Responsibilities:

• Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cyber security services and technology selection of hardware / software.
• Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell’s OT, Connected Services and Enterprise Software Applications
• Take ownership of site based engineering issues and work in collaboration with TAC to ensure any issues with OT, Enterprise Applications or Connected Services are identified and rectified promptly
• Work in collaboration with ICT engineers to facilitate implementation and upgrades of OT and Enterprise Software Applications.
• Review proposed server/storage/network designs with ICT Engineers to validate quotes from IT providers such as Dell/etc.Provide sizing guidance to ICT Engineers such as point/port requirements and device counts.
• Present new Honeywell products and proposed solutions to Account Managers/Sales teams Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees.
• Work with the Account and Operation Managers in the Region to develop strong strategic partnerships with our existing customer base and identify and secure new customer portfolios.
• Develop integrations and bespoke customization for 3rd party products as required to meet solution design specifications.
• Develop detailed system designs/architectures, implementation procedures and documentation required for the successful delivery of the implementation/upgrades of all OT, Enterprise Applications and Connected Services.
• Contribute to the development of project plans, schedules, and design/configuration documentation.

Key Experiences & capabilities:

• Relevant undergraduate Degree - Engineering ( Electrical, Mechanical, Systems engineering or Computer Science with the focus on HVAC and security) Completed in 2 years preceding the start date for the Graduate Program Feb 2024
• Current and demonstrated knowledge and systems with the ability to learn digital trends and systems
• Demonstrate understanding of digital transformation
• Provide sustainability examples and case studies.
• Data Analytics
• Windows Server Applications
• Microsoft Active Directory Services.
• Remote Desktop access
• Microsoft SQL Server & Microsoft Terminal Services/ Citrix

Application Information:

• Applications will close by 20th September 2023
• Anticipated start date will be Feb 2024
• Permanent Residency in Australia or NZ, or Citizenship is required. 
• Successful candidates will be required to successfully complete pre-employment background and drug screening

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more.

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.